SystMade On-Site Services, your trusted partner in delivering top-notch repair & installation services for your home & office appliances.
Top 6 basic and quick fixes for troubleshooting router & internet issue
1. Restart your modem and router or internet gateway (modem/router combo)
An equipment restart is the golden rule of internet troubleshooting. Unplug the router and modem’s power cords from the power outlet for 15 seconds. This should always be your first step; it’s simple, easy, and incredibly effective.
2. Check your wires and cables
Loose or damaged cables can cause a wide range of internet issues. Check your wires and cables are secure at both ends. Ethernet cables should be fully inserted into the sockets. Sometimes the fix is as simple as tightening a connection, other times you may need to replace a cable or require the help of a broadband technician.
3. Reposition your router/gateway to a better spot
If you’re using the internet over Wi-Fi, router placement is crucial.
Router’s placement can make or break your home’s Wi-Fi coverage.
Sometimes moving your router just a few feet or changing the angle of the antennae can make a world of difference.
Lastly, be mindful of obstructions like metal, tile, concrete, and water that can hamper Wi-Fi signals.
4. Test a different website or online activity and clear your DNS cache.
The problem may be with the app, service, or website you’re trying to access. If only one website or service is acting up, your connection is probably fine.
You can always take our speed test to see if your internet speeds match those offered on your monthly internet plan.
5. Try using a different device.
You must try on different device and if you can get a connection on a different device. The device you’re using not be connected to your router properly.
6. Check for an outage
If the problem is on your internet provider’s end, you can’t do anything to fix it.
The internet may be down in your area.
Make sure to check for outages before getting too deep into your troubleshooting efforts.
Internet still down?
SystMade On-Site Services, your trusted partner in delivering top-notch repair & installation services for your home & office appliances.